Shipping Policy

At LunaVitra, we work to process and deliver your order as quickly and reliably as possible.

Shipping Locations

We currently ship within the United States.

• Continental United States

• Alaska & Hawaii

We do not currently offer international shipping but hope to expand in the future.

Shipping Rates

Shipping costs are calculated at checkout based on your order, shipping destination, and selected shipping method.

From time to time, LunaVitra may offer free shipping or other shipping promotions. Any active promotion will be clearly displayed on our website and applied at checkout when applicable.

Order Processing

Orders are typically processed within 1–2 business days (Monday through Friday, excluding holidays).

Orders placed on weekends or holidays will begin processing on the next business day.

Delivery Times

Estimated delivery times after shipment:

• Standard Shipping: 3–5 business days within the continental United States

• Expedited Shipping: Delivery estimates are provided at checkout based on the carrier and service selected.

Please note that delivery times are estimates and are not guaranteed.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number so you can monitor your package's progress.

Shipping Delays

Occasionally, shipping delays may occur due to weather, carrier issues, holidays, or other circumstances outside our control. We appreciate your patience and understanding if delays occur.

Lost or Damaged Packages

If your package is lost, arrives damaged, or you experience any delivery issues, please contact us as soon as possible at info@lunavitra.com. We'll work with the shipping carrier to investigate the issue and help resolve it promptly.

Incorrect Shipping Address

Please ensure your shipping address is accurate before completing your order. LunaVitra is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided at checkout.

Questions

If you have any questions regarding shipping or your order, please contact us at info@lunavitra.com. We're happy to help.